SFA application system down on Mon 26th Feb during the afternoon

Due to some essential upgrade work, the e1132 online SFA application system will not be available from… More information

Update on Carillion: Defence services to continue uninterrupted

Following this morning’s announcement regarding the financial situation of Carillion, the Ministry of Defence (MOD) has told the RAF Families Federation that there will be no direct impact on services provided directly to those working for Defence, their families and the continuing work of the department… More information

Have you got home liability insurance cover on your SFA?

If you are living in Service Family Accommodation (SFA), did you know that standard home insurance policies do not cover your potential liability?… More information

Further update on the SFA Compensation Scheme – High Street Vouchers issue

Good news following DIO’s news story on experiencing problems in issuing High Street Vouchers through the SFA Compensation Scheme… More information

SFA Compensation Scheme – Update on High Street Vouchers issue

As many of you may know, DIO launched the SFA Compensation Scheme in the UK on 1 April 2017 for Service personnel and their families where standards have not been met in the following circumstances… More information

Accommodation Matters

Including removal and storage services, integrated ‘white goods’ in SFAs policy and Combined Accommodation Assessment System (CAAS)… More information

SFA Customer Satisfaction Survey

DIO has appointed a new supplier to carry out the regular SFA customer satisfaction survey. In future, Opinion Research Service (ORS) will be carrying out these short phone surveys… More information

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